- Pick up the phone. An email chain can be a useful reference, but it frequently takes more time to write an email than to have a conversation. Conversations can get your questions answered immediately and prevent future back-and-forth messages.
- Encourage streamlining. Ask your employees: What meetings can we eliminate? What reports can we stop doing? What steps in a process can be removed? Let your team know that their suggestions won’t be taken as complaints but as creative ideas for improving productivity.
- Stop reviewing low-impact work. It’s wise to thoroughly review documents being sent to potential clients, but not all work products are mission-critical. Tell your team that it’s their responsibility to ensure their own quality control — and that you trust them to do a great job.
Source:www.hbr.org
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